If the battery can no longer be charged, the only thing left to do is to replace it.Ī gearbox error is an eShift problem. Individual cells may be deep-discharged or even damaged after a long break. If the problem persists, contact your Bosch ebike dealer. Switch the ebike off, remove the battery and reinstall it. If the problem persists, contact your Bosch ebike dealer.Įrror in communication with the ebike battery Checks the position of the spoke magnet and restarts the system. This mistake can appear as a misinterpretation of a misaligned or improperly fitted spoke magnet. If the problem persists, contact your Bosch ebike dealer.Ĭheck the placement of the spoke magnet (8 to 14 mm distance is optimal, parallel to the line on the sensor). Your dealer uses online access to the Bosch ebike server to obtain the correct software. Your Bosch ebike dealer can update the software using the Bosch DiagnosticTool. The system has found an outdated or incompatible software version. This is possible via the handlebar mount, where the onboard computer is charged from the ebike battery, or with the help of a mobile phone charger and the USB connection of the onboard computer. Internal battery of the on-board computer empty (not with BUI350) We asked the people at Bosch eBike Systems to enlighten us on the most common error messages of their onboard computer. A glance at the comprehensive user manual of the Bosch ebike system lists 50 different error codes with their causes and solutions. The Bosch Performance CX is one of the most widely used eMTB motors on the market. If these simple steps don’t do the trick, have a look at the error code and check what it means – it really helps! Below are some of the most common error codes and their solutions. Is the spoke magnet still there? Is it twisted? If the magnet is missing, the motor can’t determine the speed correctly and either switch into an emergency mode or stop working altogether.
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